Contact us
Whether you need help choosing garden furniture, want to check an order, or just have a question — we're happy to help.
Talk to a person
Phone: +44 121 794 3525
Email: support@loenzliving.co.uk
Address: Tyseley, Birmingham B11 2BF, United Kingdom
Hours: Monday–Saturday, 9am–5pm
Ordering & delivery
Every order is confirmed by email within minutes. We offer free UK mainland delivery on qualifying orders, and we'll always let you know when to expect your delivery. If anything goes wrong, call us and we'll sort it — that's the whole point of shopping with a dedicated furniture specialist.
Returns & aftercare
You have 30 days to change your mind on any unused item in its original packaging. See our returns policy for the full detail, or just call us — we'd rather talk it through than have you read fine print.