Delivery areas
Delivery areas
From our base in Tyseley to every corner of the UK mainland — free delivery on every order, within 7 – 14 working days.
Where we deliver
We are based in Tyseley, Birmingham, and our delivery network reaches everywhere in the United Kingdom. Delivery is free on every order, whatever your postcode — the table on our shipping policy shows the lead times by zone.
Birmingham & the West Midlands
Our own delivery van runs through Tyseley, Birmingham, Solihull, Sutton Coldfield, Wolverhampton, Walsall, Dudley, West Bromwich, Coventry and the wider West Midlands on a regular schedule. We will agree a delivery window with you the day before.
UK mainland
The rest of the UK mainland is served by our two-person delivery partners for garden sets, gazebos and other large items, and by Royal Mail / APC for smaller accessories. Allow 7 – 14 working days from order confirmation.
Highlands & Islands
Some highland and island postcodes (HS, IV, KW, PA, PH, ZE) take a little longer and a small number of very remote locations may be excluded. If that affects you, we will contact you before dispatch — you will never be charged extra after ordering.
Click & collect
Prefer to pick up? Collect from the showroom during opening hours — usually within a couple of hours of ordering for in-stock items. See the click & collect page for details.
International
We do not currently ship outside the United Kingdom.
Talk to a person
Phone +441217943525
Email support@loenzliving.co.uk
Showroom
Tyseley
Birmingham B11 2BF
United Kingdom
Opening hours
Mon – Fri 9.00am – 5.00pm
Saturday 9.00am – 4.00pm
Sunday closed